Cancellation policy

TourHero, the retreat host, and the tour operator reserve the right to cancel or reschedule this trip up until June 17, 2024. If the departure is canceled out of your control, you will be alerted by this date and will receive a full refund.

In this case, TourHero is not responsible for your preparation expenses, such as airline tickets, extra accommodations, loss of work, or any other cost associated with preparing for your trip. We recommend booking travel insurance, along with refundable flights/accommodations in case of cancellation.

Refunds for deposits
We will hold your spot as soon as you put down your deposit. However, if you decide to cancel your trip, we will be unable to refund your deposit.

Refunds for fully-paid trips
You may change or cancel your trip up until June 17, 2024 for a refund, excluding the deposit amount. After this time, no refunds will be given. You can change or cancel your trip in your TourHero account by clicking on Your Trips.

Trip cancellation due to COVID-19
A full credit will be issued if the tour is canceled when there is full border closure due to COVID-19 travel restrictions. This credit can go towards booking a future TourHero tour. We suggest buying your own travel insurance for coverage of cancellations within 30 days of the tour commencing for reasons other than a full tour cancellation.